TROPERSEE FAQS
TROPERSEE strives to make sure all of their customers’ needs are met quickly and efficiently. Check out our most Frequently Asked Questions, which I am sure will assist you with yours. If you still need more assistance, simply contact us at tropersee@gmail.com.
All our equipment and gear fit to true standard size. To view your size, click on the desired product and under all the product images, there will be a clear and detailed Size Chart.
Once you have placed your orders and completed payment on our website, we won’t be able to make changes on that order. To resolve the issue, you can return the items to correct the mistake or contact the courier directly for change of address.
No you cannot cancel your order once completed. You can return it.
Once orders have been processed and shipped, you will receive a USPS tracking number and a link to tracking your order via email and/or text.
We accept returns on our products if sizes are wrong or if the product is defected upon receipt. The Shipping costs are non-refundable, and refunds will be issued in the form of store credit.
You can expect your order to be processed and packaged within 1-2 business days. You will be notified via text or e-mail, once it is sent out.
Yes, we ship worldwide. Please allow 10-15 days for arrival if your package is being shipped internationally. Sometimes, it can take longer depending on which country your order is being shipped to.
Yes, we offer free shipping on orders over $65.
Orders will be delivered within 3-7 Business Days, depending on your location. Most Orders are sent via USPS. Please Note: Weekends and holidays do not count as business days.